FAQs & Policy
Pre-orders make it possible for everyone to get the correct size they want while having zero waste. No inventory is stocked, creating a slow fashion business model. When you pre-order, your patience is encouraging the demand for a more sustainable presence of the fashion industry. Thank you!
Orders are shipped from California, United States. Currently, we are shipping everywhere but the UK and EU, due to recent changes. Orders ship within 1-6 business days after orders are placed.
If you order a pre-order item, please refer to the listing for shipping date estimates. Orders will ship once all items in the order are ready to ship.
After orders are in the hands of the postal service, we are not responsible for any lost, damaged, stolen items, or any international customs fees or taxes.
Default currency is in USD but you can change the currency with the drop down menu when you shop.
As a small business, Loveaprilmoon cannot accept returns. Please contact via email or the contact form for any questions!